We have particular experience of providing asbestos surveying services within the social housing sector. Approximately 70% of our work is carried out to support routine maintenance and refurbishment of residential properties. These are typically social or affordable housing being updated under Decent Homes or other routine maintenance/refurbishment schemes.
We recognise that the premises to be surveyed are people’s homes, and the need to be aware of the occupant’s needs and concerns. Our survey teams follow our Code of Conduct for Working in Occupied Premises which has been integrated into our company induction training, refresher training, toolbox talks and a copy issued as part of our Employee Handbook. All our operational staff have been DBS checked and receive annual customer care training which emphasises politeness, appearance, empathy and respect.
Typically the residential maintenance/refurbishment programmes are also carried out to tight timescales. We are aware that our work typically precedes other disciplines and indeed the building work is predicated upon asbestos survey data that we provide. We understand the importance of providing survey data in a timely fashion to facilitate the work of the contractors that succeed our attendance on site.
During the planning stage, we make sure we allocate sufficient resources to ensure that appointments are honoured, which benefits community relations. We have established systems and relationships with bulk sampling suppliers, enabling us to deliver results within 24-48 hours. This ensures our work does not delay or disrupt the contractors’ schedule
For more than four years we supported Registered Social Landlord East End Homes in managing asbestos safely across its housing stock. Our roles centred on delivering professional asbestos surveys, including planned asbestos management surveys for communal areas such as stairwells, lofts, service risers and tank rooms.
Suspected asbestos-containing materials were sampled and analysed by an accredited laboratory, with clear reports issued for every property. We also updated the client’s Asbestos Management Plan, ensuring full compliance and actionable recommendations.
In addition, we offered a rapid emergency asbestos survey service, providing same-day or next-day attendance and 24-hour sample turnaround for urgent situations involving tenants, contractors or the public.
We were appointed to deliver planned and responsive asbestos surveys across Dacorum Borough Council ’s social housing portfolio as part of its 10-year Decent Homes programme. Working alongside the refurbishment contractor, we surveyed 25–30 occupied properties per week, ranging from flats to houses and maisonettes.
Our surveys included both management and refurbishment & demolition inspections, covering kitchens, bathrooms, heating systems, rewires and external works. Samples were processed within 24–48 hours, with full asbestos survey reports issued within seven working days to support programme timelines.
We also carried out urgent asbestos surveys for maintenance works, providing rapid attendance and accelerated laboratory testing when required. The initial 12-month contract was renewed twice, and after the programme ended we were retained to digitise legacy asbestos survey data for integration into the client’s asset management system.